Please provide funeral dates with all orders to ensure delivery on time. Despatch may be slower than estimated due to the current situation. Thank you for understanding.
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Returns

Thanks for your order! We hope you had a 5* experience with us.

We aim for 100% customer satisfaction, if you've had anything less then please let us know so we can make it right for you.

We welcome returns on our standard items within 30 days of receipt, if an item is faulty or not as described then the postage costs are on us, simply changed your mind (not available for personalised items), the postage costs are on you.

If we create a one-off bespoke item to order we provide an artistic interpretation of any item you request, these are made at our discretion and will be non-refundable or returnable.

Any items returned must be sent via a track-able, secure courier.

Please include your full name, ebay name and address when sending back to us and contact us prior to return.

Refunds are processed once items are received back unused, in original condition.

If unsure please contact us prior to purchase.