User Guides

We used to print our care advice but now we're helping save the environment so publish all you need to know here instead.

Adding weight to products:

-when receiving one of our tributes or grave pots we suggest you add some water to the foam base in order to weigh the product down. A fresh flower tribute is only heavier than a silk one due to the water in the foam base.

For ribbon edged tributes lift the ribbon and pour directly into the green foam underneath, for grave pots pour it onto the lid of the pot and the water will run through.

Please do not pour water directly onto coloured flowers, although water-resistant some colours may run slightly and we would love your flowers to last as long as possible.

Funeral Letters and Numbers

How to join together our letter and number tributes when arriving in 2 parts or more: